Information Management
Information technologies have become an indispensable part of everyday business life. Managers must therefore think about how the technologies can be used in a meaningful and value-creating way in the company. Questions can include:
- How do companies use information systems to improve processes and structures?
- How can companies use information technologies to improve products and services?
- How do the systems used have to be (technically) designed so that they support companies and executives in their processes and decisions?
We address these and other questions in our research with the thematic focus on "Information Management".
Sample topics:
- Information Modeling
- Augmentation of Work
- Automation of decisions
- Algorithmic support
- Business Intelligence Architectures
Projects:
Funding source: Bundesministerium für Bildung und Forschung (BMBF)
Project leader: Martin Matzner
The Project "TransReq" focused on front office design, back office design and strategic controlling in public administrations. For this purpose, information systems, methods, and other instruments had been developed at the European Research Center for Information Systems (ERCIS) in other projects. In the "TransReq" project these results were transferred and extended based on a previously established research network of Brazilian and German universities.
A major requirement…
Project leader: Martin Matzner
Many public administrations maintain their information on administrative procedures on their own. This leads to a heterogeneous information landscape. It is, however, crucial for maintaining a reliable public service that same content is always described the same. Here, the FIM project comes into play. It is the goal to build up an information management that supports information exchange across all federal levels between internal processes and between public administrations and citizens (public service). This will be achieved by combining functional and technical Standardization.
Funding source: Bundesministerium für Bildung und Forschung (BMBF)
Project leader: Martin Matzner
Funding source: Bundesministerium für Bildung und Forschung (BMBF)
Project leader: Willi Tang
Funding source: Bundesministerium für Bildung und Forschung (BMBF)
Project leader: Martin Matzner
In product service system networks manufacturers and service organizations collaborate for providing customers with individualized solutions. Cooperation Experience focuses on developing a methodology that allows to conceptualize these networks, with a special focus on the required coordination between the participating actors’ tasks. With this method and a supporting test environment, the collaboration between the actors is visualized and the impacts and requirements for inter-organizational information flows and document exchanges are explicated. For supporting the application of the method, reference contents are generated and integrated into the supporting prototypical tools. Within this project, the University of Muenster is responsible for the design and implementation of these software prototypes. |
Publications:
- Beverungen D., Matzner M., Janiesch C.:
Information systems for smart services
In: Information Systems and E-Business Management 15 (2017), p. 781–787
ISSN: 1617-9846
DOI: 10.1007/s10257-017-0365-8
URL: https://link.springer.com/article/10.1007/s10257-017-0365-8 - Delfmann P., Breuker D., Matzner M., Becker J.:
Supporting Information Systems Analysis Through Conceptual Model Query – The Diagramed Model Query Language (DMQL)
In: Communications of the Association for Information Systems 37 (2015), p. 473-509
ISSN: 1529-3181
Open Access: http://aisel.aisnet.org/cais/vol37/iss1/24
URL: http://aisel.aisnet.org/cais/vol37/iss1/24
- Beverungen D., Matzner M.:
Informationsmodellierung in Dienstleistungssystemen
In: Corsten H, Roth S (ed.): Handbuch Dienstleistungsmanagement, Munich: Vahlen, 2017, p. 519 - 536
URL: http://publications.martin-matzner.de/22/1/HandbuchDLM2017.pdf - Becker J., Beverungen D., Knackstedt R., Matzner M., Oliver M., Pöppelbuß J.:
Integrierte Informationslogistik in der hybriden Wertschöpfung
In: Gatermann Inken FM (ed.): Mit Dienstleistungen die Zukunft gestalten: Impulse aus Forschung und Praxis. Beiträge der 8. Dienstleistungstagung des BMBF, Frankfurt am Main: Campus Verlag, 2011, p. 247-255
- Marx E.:
ServML – A Domain-Specific Modeling Language as an Extension of SysML to Model Smart Service Systems
IEEE Conference on Business Informatics (CBI) (Amsterdam, 15. June 2022 - 17. June 2022)
In: 2022 IEEE 24th Conference on Business Informatics (CBI) 2022
DOI: 10.1109/CBI54897.2022.00018 - Zarnescu C., Dunzer S.:
A Domain Ontology for Platform Ecosystems
In: AIS Electronic Library (ed.): Proceedings of the 16th International Conference on Wirtschaftsinformatik 2021
DOI: 10.1007/978-3-030-86797-3_41
URL: https://aisel.aisnet.org/wi2021/XStudent/Track03/5/ - Ochmann J., Zilker S., Laumer S.:
Job Seekers' Artificial Intelligence-related Black Box Concerns
Proceedings of the 2020 on Computers and People Research Conference (SIGMIS-CPR'20). (New York, NY, USA,)
In: Association for Computing Machinery (ed.): Proceedings of the 2020 on Computers and People Research Conference 2020
DOI: 10.1145/3378539.3393841 - Pauli T., Marx E., Dunzer S., Matzner M.:
Modeling Platform Ecosystems
International Conference on Conceptual Modeling (ER) (Vienna // Virtual, 3. November 2020 - 6. November 2020)
In: ER Forum, Demo and Posters co-located with 39th International Conference on Conceptual Modeling (ER) 2020
Open Access: https://opus4.kobv.de/opus4-fau/files/15055/paper2.pdf - Ochmann J., Michels L., Zilker S., Tiefenbeck V., Laumer S.:
The influence of algorithm aversion and anthropomorphic agent design on the acceptance of AI-based job recommendations
Proceedings of the 41st International Conference on Information Systems (ICIS) (Hyderabad, Indien)
In: International Conference on Information Systems (ICIS) (ed.): Proceedings of the 41st International Conference on Information Systems (ICIS) 2020 - Matzner M., von Hoffen M., Heide T., Plenter F., Chasin F.:
A Method for Measuring User Preferences in Information Systems Design Choices
European Conference on Information Systems (ECIS 2015) (Münster)
Open Access: http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf
URL: http://publications.martin-matzner.de/12/1/ECIS2015_MethodQ.pdf - Averbeck AK., Bernhold T., Bräuer S., Knackstedt R., Matzner M.:
Towards a Reference Model of Information Exchange and Coordination in Facility Management Networks
5th CIRP International Conference on Industrial Product-Service Systems (Bochum)
DOI: 10.1007/978-3-642-30820-8_10 - Bräuer S., Knackstedt R., Matzner M.:
Akteursübergreifende Informationsflussanalyse am Beispiel der Schnittstellen zwischen Bauprozess und Verwaltung
Internationales Rechtsinformatik Symposion IRIS 2013 (Salzburg)
In: Schweighofer Erich, Kummer Franz, Hötzendorfer Walter (ed.): Abstraktion und Applikation, Salzburg: 2013
URL: http://publications.martin-matzner.de/7/1/Iris2013.pdf - Becker J., Beverungen D., Knackstedt R., Matzner M., Oliver M.:
Information Needs in Service Systems - A Framework for Integrating Service and Manufacturing Business Processes
Hawaii International Conference on System Sciences (HICSS-44) (Koloa, HI, USA)
In: Proceedings of the 44th Annual Hawaii International Conference on System Sciences 2011
DOI: 10.1109/HICSS.2011.243 - Matzner M., Becker J., Beverungen D., Müller O.:
Design Requirements to Support Information Flows for Providing Customer Solutions: A Case Study in the Mechanical Engineering Sector
First International Symposium on Services Science (Leipzig)
In: Logos (ed.): Proceedings of the First International Symposium on Services Science (ISSS'09) 2009
URL: http://isss.uni-leipzig.de/index.php/Download-document/69-paper_becker.html - Becker J., Matzner M., Müller O., Winkelmann A.:
Towards a Semantic Data Quality Management – Using Ontologies to Assess Master Data Quality in Retailing
Americas Conference on Information Systems (AMCIS) (Toronto, Canada)
URL: http://udoo.uni-muenster.de/downloads/publications/2053.pdf
- Becker J., Beverungen D., Knackstedt R., Matzner M., Müller O., Pöppelbuß J.:
Flexible Informationssystem-Architekturen für hybride Wertschöpfungsnetzwerke (FlexNet)
130 (2011)
ISSN: 1238-3985
Open Access: http://udoo.uni-muenster.de/downloads/publications/2484.pdf
URL: http://udoo.uni-muenster.de/downloads/publications/2484.pdf