How can Process Mining empower companies to get an overview of their business processes in order to optimize them? This question was the subject of the lecture "Process Mining - the cutting-edge process optimization!" which was held on Tuesday, February 18, 2020, in the course of the Know-How Event ...
The final presentations of Process Analytics have successfully completed in cooperation with Nivona
The Chair of Digital Industrial Service Systems has launched a cooperation with Nivona, a Nürnberg-based premium vendor of coffee machines.
In the final presentations of the Process Analytics...
The registration of the training of TS410 - Integrated Business Process in SAP S/4 HANA is now open!
This summer semester the training of “TS410” will take place between 30th March to 9th of April as a block seminar. Students will be offered the opportunity to get to know the way crucial business...
Don’t miss out the last TOBI Talk of the winter semester which will be on January 20th at 15:30 with yet another exciting topic: The Attraction Effect in Reward-Based Crowdfunding
Have you ever wondered how people judge, decide and behave in online environments for example in crowdfunding platfor...
Explore Process Mining with NÜRNBERGER Versicherung – An Inspiring Guest Lecture on 22nd of January at 11:30 in LG H5
On 22nd of January we will have the opportunity to host Dr. Maria Alexandrova and Dirk Petrautzki from NÜRNBERGER Versicherung for an inspirational guest lecture: Process Mining f...
An inspiring start to 2020! – The Chair of Digital Industrial Service Systems is at 53rd HICSS
Matthias Stierle represented the Chair of Digital Industrial Service Systems at The Hawaii International Conference on System Sciences (HICSS) from January 6th to 10th and presented the paper “A next c...
Congratulations to Tobias Pauli, one of the researchers of our chair, for his success in the ICIS 2019 “Paper-a-thon”!
As part of the “Paper-a-thon” at this year’s International Conference on Information Systems (ICIS), Tobias Pauli from the Chair of Digital Industrial Service Systems, and Yanpe...
New insights in Health Services, Business Model Artefacts, Complaint Management and more: The fourth issue of the Journal of Service Management Research (SMR) is now available.
The new issue draws attention to the transformative impacts of rapidly developing technologies on the service sector an...
The fifth session of TOBI Talks will be on 5th of December, Thursday. This time the speech will start at 11:00 am!
The concept of facets of work has emerged in order to contribute to create more knowledge and deeper, more evocative ideas for Systems Analysis and Design (SA&D), Business Proces...
Yet another inspirational TOBI Talks session that will address impactful issues for the digital age is around the corner: Digital Business Models, Disruption and Portfolios.
The escalating importance of digital innovation and digital transformation call attention to the opportunities and challeng...