Index

How can Process Mining empower companies to get an overview of their business processes in order to optimize them? This question was the subject of the lecture "Process Mining - the cutting-edge process optimization!" which was held on Tuesday, February 18, 2020, in the course of the Know-How Event ...

Category: General

The final presentations of Process Analytics have successfully completed in cooperation with Nivona The Chair of Digital Industrial Service Systems has launched a cooperation with Nivona, a Nürnberg-based premium vendor of coffee machines. In the final presentations of the Process Analytics...

Category: Allgemein, General

Don’t miss out the last TOBI Talk of the winter semester which will be on January 20th at 15:30 with yet another exciting topic: The Attraction Effect in Reward-Based Crowdfunding Have you ever wondered how people judge, decide and behave in online environments for example in crowdfunding platfor...

Category: Allgemein, General

New insights in Health Services, Business Model Artefacts, Complaint Management and more: The fourth issue of the Journal of Service Management Research (SMR) is now available. The new issue draws attention to the transformative impacts of rapidly developing technologies on the service sector an...

Category: General

Yet another inspirational TOBI Talks session that will address impactful issues for the digital age is around the corner: Digital Business Models, Disruption and Portfolios. The escalating importance of digital innovation and digital transformation call attention to the opportunities and challeng...

Category: General