Business Process Analytics: Interview with Prof. Dr. Matzner and Karsten Kraume (Arvato)
More efficient and effective with Business Process Analytics:
Data and their analytics are becoming a growing part in more and more parts of our everyday lives – and an end to this development is not in sight. In interview with Zukunft.Kunde, Prof. Dr. Martin Matzner, Friedrich-Alexander-Universität (FAU) Nürnberg-Erlangen and Karsten Kraume, Arvato CRM Solutions, talk about technology, research and application cases as well as future prospects concerning these and related technologies.
The whole article can be seen here.