Launching the “Journal of Service Management Research”

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We are part of the founding team of the new scientific journal: Journal of Service Management Research.The submission of manuscripts is now possible.In this Journal, we mainly account for the review process of IT-related articles/submissions.The first issue will be published in the second half of 2017.

This issue contains an overview article titled Future Topics of Service Management Research – A European Perspective, which was jointly created by the editorial team.